INFO | FAQ's

dress code

What can I wear when I attend an event at Lab11?

You can wear:
  • Trainers, Jeans, Cargo Trousers & Shorts at LAB11.
  • Casual wear/jogging bottoms are fine but please do not come dressed scruffy or dirty.
  • Small bags, bumbags & pouches (Size A5 or smaller)
The following items are NOT permitted in the venue:
  • Large bags,
  • Balaclavas
  • Large Jewellery / Gold Chains
  • Flip Flops / Slides
*  These items are prohibited in order to protect peoples safety and to avoid delays with ingress. Tops & Shirts must be worn at all times.
Venue reserves the right to refuse entry.

lost property

How can i retrieve my lost property?

For lost property enquiries please email:
lostproperty@e11evengroup.com
Please include a description of your items and where you think they may have gone missing.
Lost property requests are dealt with Monday to Friday from 10am-4pm.
  • Please note we are unable to deal with lost property requests through Facebook.
  • Driving licenses will be posted to their displayed address unless collected.
  • Passports must be collected in person.
  • Note an alternative form of identification may be required to prove your identity when collecting ID.
  • Items / belongings that are not claimed within 30 days will be donated to charity shops.

travel

venue Address

Lab11
Trent Street, Digbeth
Birmingham
B5 5NL

how can i get to the venue via public transport?

Birmingham New Street Station:
15 Minute Walk

Birmingham Moor Street:
10 Minute Walk

Birmingham Coach Station:
3 Minute Walk

is there car parking nearby?

There are two car parks within 100 yards of the venue.

Bordesley Street Car Park:
Entrances on Bordesley Street & Oxford Street.

Digbeth Public Car Park:
Entrance from Oxford Street.

hotels & accommodation

which nearby hotels do you recommend?

Clayton Hotel:
5 min Walk to Venue
view SITE
The Old Crown:
5 min Walk to Venue
view SITE
Stay City Apartments:
10 min Walk to Venue
view SITE
Park Regis:
10 min Taxi to Venue
view SITE

House rules

Is ID required for entry?

Yes, photographic identification is required to enter the venue.

What form of ID is accepted?

Valid Driving License or Passport only.

What time is last entry?

Please check the individual shows event page for last entry details.

Will I be searched on the way in?

Everyone is searched on the way in as a condition of entry. This is for us to ensure that no one is carrying anything dangerous into the venue.

What am I not allowed to bring into the venue?

Illegal Substances, Alcohol, Liquids of any sorts – including perfumes/ liquid makeup products/ aerosols/ drinks. Glass of any sorts – perfume bottles, glass bottles. No food. No flares or fireworks. Man bags. Sportswear (Tracksuit bottoms/shorts/Football jersey’s). No rucksacks or large bags. Weapons of any descriptions or replicas.

RAVESAFE

What do I do if I feel unwell inside the venue?

Let a member of staff know immediately. We have onsite welfare & medical teams that aretrained specifically to club & event environments. They will not judge you or ban you from the venue.Your health & safety is our priority.

What do I do if I see someone who may be unwell & need assistance?

Please let a member of staff know immediately. They will alert our welfare & medical teams to check on them.

What do I do if someone is making me feel uncomfortable or threatened?

We have a zero tolerance to violent or threatening behaviour. Please notify a member of staff and they will advise and help you.

Am I being filmed on CCTV?

Our entire venue is covered by CCTV. This is a requirement of all licensed venues and allows us to monitor the venue and keep people safe. Footage of any incidents within the venue will be downloaded and passed to the relevant authorities if requested.

contact | lab11

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